Deletion Policy

At Messagewise Pro, we value your right to control your personal information. This Data Deletion Policy explains how you can request the removal of your personal data, what data is deleted, and how we handle such requests in compliance with applicable laws and regulations.

1. User-Initiated Deletion Requests

You have the right to request the deletion of your personal data from our platform at any time. This includes:

• Account information, including your name, email, and business details.
• Messenger contact lists and message records stored in our system.
• Billing and subscription details associated with your account.
• Other personal data you have directly provided to us.

To initiate a data deletion request, please contact us at support@messagewisepro.com using the subject line: "Data Deletion Request."

2. Verification of Identity

To ensure the security of your account and personal data, we may require verification of your identity before processing a deletion request. This may include:

• Providing the email address linked to your account.
• Answering security questions or verifying account ownership.
• Additional verification steps if required by law.

3. Data Deletion Timeline

Once your request is verified, we will:

• Delete all personal data within 30 days of receiving your verified request.
• Notify you when your data has been permanently removed.
• Retain only the data required by law or for legitimate business purposes (e.g., financial records).

4. Exceptions to Data Deletion

We may retain certain data in limited circumstances, such as:

• When retention is required to comply with legal obligations.
• To resolve disputes, enforce agreements, or detect fraudulent activity.
• Data backups that will be securely erased as part of our routine backup purge schedule.

5. Deletion of Messenger Data

Messagewise Pro integrates with Facebook Messenger using publicly available APIs. We do not store or retain any Messenger data beyond what is necessary to operate our services. You may revoke our access at any time via your Messenger account settings.

6. Third-Party Services

If your data is shared with third-party service providers (e.g., payment processors), we will notify them of your deletion request where applicable. Please note that we cannot guarantee how third parties handle their own data deletion policies.

7. Contact Us

If you have questions regarding this Data Deletion Policy or wish to submit a request, you can reach us at:

• Email: info@messagewisepro.com