Messenger Usage Disclaimers

Last Updated: 23rd July, 2025.

This disclaimer describes your responsibilities when using Messagewise Pro’s integration with Facebook Messenger via Meta’s publicly available APIs.

1. No Affiliation with Meta

Messagewise Pro is an independent service and is not affiliated with, endorsed by, or in partnership with Meta, Facebook, or Messenger.

2. Messenger Platform Compliance

We strictly follow Meta’s Messenger Platform policies and guidelines. Users must adhere to these rules when using our tools:

  • Only message users who initiated contact within the 24‑hour window.
  • Use only permitted message tags and templates.
  • Respect user opt‑outs immediately if requested.
  • Do not send unsolicited promotional content outside allowed use cases.

3. Data and Consent

Before messaging, you must receive user consent and permissions. We do not collect any personal data beyond what is necessary for service functionality.

4. Message Types and Restrictions

Our service enables only these standard message flows in compliance with Meta policies:

  • Standard messaging within the 24‑hour window.
  • One follow‑up message immediately after the 24‑hour window.
  • Template-based messages for specific notifications.
  • No subscription or news messaging unless eligible and approved.

6. Security and Token Handling

We implement industry best practices to secure your Messenger integrations:

7. User Controls and Blocking

Users retain full control over communications:

  • They can block or mute messages directly in Messenger.
  • We instantly respect any opt‑out or blocking request.

8. Compliance Monitoring and Feedback

High block rates or user complaints may result in rate limiting or removal from the Messenger platform by Meta.

9. Brand Usage and Attribution

Any mention of “Facebook,” “Messenger,” or “Meta” is purely descriptive. We never use Meta’s logos or branding in a way suggesting endorsement or affiliation beyond permitted reference usage.

Contact Us

If you have questions about Messenger usage or compliance, please contact us at:

  • Email: info@messagewisepro.com